Manufacturing Quality Specialist
Posted on 12/12/2017
Manufacturing Quality Specialist
LocationSeventh Generation, Inc.
About the OrganizationSeventh Generation is the nation's leading brand of household and personal care products that help protect human health and the environment. We believe our products are healthier solutions for the air, surfaces, fabrics, pets and people within your home-and for the community and environment outside of it.We offer full time employees comprehensive health insurance coverage, education and training, a variety of flexible work arrangements, local health club membership, a robust wellness program supporting employees and their families and meaningful incentives to promote reducing each person's carbon footprint. These are just some of the ways we support and promote our community members. In addition, we are a dog-friendly office, located in Burlington, VT overlooking beautiful Lake Champlain.
The Manufacturing Quality Specialist is responsible for managing quality activities to assure ongoing achievement of product specifications at manufacturing partners and key suppliers. This role focuses on maintaining quality systems and specifications, managing issue resolution, qualification and commercialization for product improvements, driving ongoing continuous improvement and value optimization activities. This position also is responsible for performing audits relative to consumer safety, product quality, manufacturing facility environmental risk and identifying opportunities for improvement.
Manufacturing Partner Relationships & Quality Systems
+ Build meaningful and productive relationships with Manufacturing Partners.
+ Manage implementation and oversight of quality systems to assure ongoing achievement of product specifications.
+ Ensure and verify ongoing compliance to UL Quality Management Standards in third party manufacturers through KPI monitoring and no-conformance monitoring, intensive care, technical visits (as needed) and general oversight.
+ Ensures consumer safety and product quality in new and existing factory sites by assessing compliance to UL Quality standards by conducting technical capability assessments, intensive care and non-conformance monitoring and providing Quality support for issue resolution
+ Provides expertise, leadership and support in Quality management for resolution of Quality issues within manufacturing sites, engineering and material suppliers
+ Leads or participates in Quality Expert interventions (e.g. Operational Quality Reviews, HACCP workshops, Training events such as Allergen Management, etc.)
+ Monitor and coordinate action plans related to consumer complaints in the region
+ Review and monitor co-maker quality and micro data. Coordinate Hold and Release of product at Distribution Centers
+ Maintain and optimize product specifications, quality assurance policies and procedures.
+ Utilize lean manufacturing tools and concepts to drive cost and process optimization.
+ Identify and recommend process control improvements.
+ Evaluate process capability of critical mfg processes and develop cost and process improvement plans.
+ Work with SVG Innovation Deployment Team to implement corrective action based on consumer complaints
+ Contribute to and participate in quarterly review meetings with manufacturing partners.
+ Maintain a working knowledge of applicable government and industry quality codes, certification and standards (FDA, EPA, Kosher, Organic, etc.).
+ Manage Comparative Product testing and on-going due diligence testing of Seventh Generation products.
+ Bachelor s Degree in an applied science or engineering field.
+ A minimum of five years experience in quality/operations required, preferably in a CPG environment.
+ Demonstrated quality management experience working with contract manufacturers and/or suppliers.
+ Strong understanding of quality systems, statistical process control, structured problem solving and continuous improvement concepts and practices.
+ Exceptional analytical, root-cause-analysis, and decision making abilities.
+ Knowledge of advanced manufacturing practices, lean tools.
+ Familiarity with consumer packaging materials/systems.
+ Passion for working in a values based company.
+ Desire to own decisions and take responsibility for outcomes.
+ Willingness to continually embrace personal and professional development.
+ Demonstrated exceptional written and oral communication skills.
+ Proficiency in Microsoft Office & other PC applications.
EOE StatementSeventh Generation is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
Applicants and employees are protected from discrimination under Federal law. For more information, please seeEEO is the Law.
This position is currently accepting applications.